Disable Pop-up Blockers

In order to view and download documents from my.harvard, you must allow pop-ups. Follow the directions below to proactively turn off your browser's pop-up blocker for my.harvard:

Chrome | Firefox | Internet Explorer | Safari

Chrome

When a pop-up is being blocked, an icon that looks like a browser bar with a red 'x' appears in the address bar.

Click the icon. Select Always allow pop-ups from portal.my.harvard.edu

chrome pop up

To proactively allow pop-ups, follow these steps:

  1. Open Chrome.
  2. In the top-right corner, click the Chrome menu Chrome menu.
  3. Click Settings.
  4. Click Show advanced settings.
  5. Under "Privacy," click the Content settings button.
  6. Under "Pop-ups," click Manage exceptions.
  7. Type "https://my.harvard.edu/" into the Hostname pattern and set the Behavior to Allow

iPhone, iPad, or Android:

  1. Open the Chrome app Chrome for iOS.
  2. Touch the Chrome menu More.
  3. Touch Settings > Site settings.
  4. Touch Pop-ups and then turn them off.

Firefox

When a pop-up is being blocked, Firefox displays an information bar (if it hasn’t been previously dismissed), as well as an icon in the address bar.

safari pop up

Click either the Preferences button in the info bar or the icon in the address bar. Select Allow pop-ups for this site

To proactively allow pop-ups, follow these steps:

  1. Click the menu button New Fx Menu and choose Preferences.
  2. Select the Content panel.
  3. In the content panel, click Exceptions... 
  4. Type "https://my.harvard.edu/" into the list of allowed sites. Click Allow.

Internet Explorer

When a pop-up is being blocked, Internet Explorer displays an information bar (if it hasn’t been previously dismissed).

Click the bar. Select Always allow pop-ups from this site.

Internet Explorer pop up

To proactively allow pop-ups, follow these steps:

  1. Click the Tools button, point to Pop-up Blocker, and then click Pop-up Blocker Settings.
  2. In the Address of website to allow box, type "https://my.harvard.edu/", and then click Add.

Safari

Mac Users: from the menu bar, go to Safari > Preferences. Select the Security tab, and uncheck Block pop-up windows

Windows Users: select the settings gear (upper right corner). Choose Preferences. Select the Security tab, and uncheck Block pop-up windows

safari pop up

iPhone or iPad:

  1. Touch the Settings icon. 
  2. Touch Safari.
  3. Scroll to the General section. Toggle the Block Pop-ups slider off.