Knowledge Center

To the members of the my.harvard community:
 
As part of a HUIT-wide goal to build a centralized self-service and knowledge management application, the my.harvard team is actively migrating content from this site to the new HUIT Self-Service Portal. During this transition, you will find that, while topics are still searchable on about.my.harvard.edu, many pages will simply contain a link to that content’s new home on the HUIT Self-Service Portal. We acknowledge this extra click is an inconvenience, and hope to wrap up the transition in the near future. We thank you in advance for your patience and understanding.
 
The new HUIT Self-Service Portal will serve as a one-stop shop for knowledge articles, and a source of other important information about services offered by HUIT. The new portal will allow for you to track your open support requests, search a vast database of relevant and actively maintained documentation/process guides, submit feedback, and engage with the HUIT community. We believe that, though the new portal may initially be unfamiliar, as the new portal continues to mature you will find its benefits are well worth it. If you have any questions, concerns, or other feedback, please let us know by emailing ithelp@harvard.edu
 
Sincerely,
The my.harvard team